Terms of Service

These Terms govern the use of Datalenk, published by GO TO AGENCY (GTA), a French simplified joint-stock company (SAS) with a share capital of €1,000, RCS Dijon 944 980 762, 9 rue Jean-Jacques Rousseau, 21000 Dijon, France ("we"). Contact: hello@datalenk.com.

The owner or an admin of your workspace accepts them, together with the data processing agreement, before Datalenk can be used, and again for each new version: we keep who accepted them, the version and the date of that acceptance. By accepting them for an organization, you confirm you have authority to bind it.

Datalenk measures the traffic of your websites and ties visits to sales (channels, sources, searches). We improve it continuously, and its features may evolve. We aim for high availability but cannot guarantee the service will never be interrupted.

Attribution figures are estimates and models: they are meant for decisions, not for accounting or legal reporting.

You are responsible for access to your account and for activity under it. You provide accurate information and you are at least 16. Tell us promptly about any use you did not authorize.

You do not use the service to break the law or infringe others' rights; you do not collect data without a lawful basis or without informing your visitors, and you ask for their consent where the law requires it (the data processing agreement details this, "Your obligations, in plain words"); you do not try to access accounts or data that are not yours; you do not probe, scrape, overload or disrupt the service; you do not resell it without our permission.

Your data, and the data you collect with Datalenk, remain yours. You grant us the rights needed to host and process it to provide the service, under the data processing agreement. When you connect an account of another service (Google Search Console, Stripe…), you authorize us to read the data the service needs (and, for Stripe, to create the webhook that sends it to us); you can disconnect it at any time, which ends our access going forward. You must have the right to connect those accounts and comply with those services' terms.

Datalenk's paid plans are sold with your LenKore account: prices, trial, payment, renewal, cancellation, withdrawal and refunds follow the LenKore Terms of Sale. Prices shown include all taxes.

A subscription taken directly on Datalenk before the LenKore plans opened keeps its price and how it works: it renews automatically, can be cancelled at any time from the Billing page, and access stays open until the end of the paid period.

You decide which versions your visitors see and you remain responsible for them. Every visitor must see, up to the payment, the price they will pay. A price must not depend on the visitor's profile without them being told. The consent required on your site remains your responsibility.

You can publish a statistics page of your site, at an address only you hand out (datalenk.com/p/…), and embed it elsewhere. You choose the figures it shows: do not put personal data in it. The page is not offered to search engines, it pauses if your plan ends, and you can break the link at any time. Its readers are only measured by Datalenk's Simple measurement, without cookies.

If you connect an AI assistant (Claude, ChatGPT, Cursor…) to Datalenk, what it reads in your account is sent to its publisher, which processes it under its own terms, sometimes outside the European Union. Connecting it is your choice, and you can revoke access at any time. If this information concerns your customers, check that you are allowed to share it.

The service, its software, design and content (excluding your data) belong to GO TO AGENCY and its licensors. You receive a limited, non-exclusive, non-transferable right to use it while these Terms apply. Your feedback is welcome; we may use it freely to improve the product.

Datalenk works with third parties (Google, Stripe, our hosting and email providers…), listed on the sub-processors page. Your use of those services follows their own terms.

We provide the service with care. For a business customer, and to the extent permitted by law, it is provided as is and as available, without any warranty other than those in these Terms.

These limits only apply to business customers. If you are a consumer, we are liable for any damage caused by a failure to meet our obligations, under the conditions of the law, and you keep the legal guarantee of conformity.

For a business customer, and to the extent permitted by law, we are not liable for indirect damages, or for loss of profits, revenue or data; our total liability for any claim is limited to the greater of the amount you paid us in the 12 months before the claim, or €100. Nothing in these Terms limits liability that the law does not allow to be limited (gross negligence, essential obligation).

These limits only apply to business customers. If you are a consumer, we are liable for any damage caused by a failure to meet our obligations, under the conditions of the law, and you keep the legal guarantee of conformity.

The box below is the official French text required by article D211-4 of the French Consumer Code. It applies to consumers.

You can stop using Datalenk and close your account at any time. We may suspend or close an access that breaches these Terms, or to protect the service and its other users; except in an emergency, we tell you before. At the end, your right of use ends and your data is handled as the data processing agreement and the privacy policy describe.

Moving to another tool. You can ask at any time to get your data back (raw events, sites, goals, settings, as CSV and through the API) to take it elsewhere. The service continues for at most 30 days after your request, and your data stays retrievable for at least 30 days after that. No switching fee. Then it is deleted.

These Terms are governed by French law. Disputes fall under the competent courts of France, without prejudice to the mandatory protections you benefit from where you live if you are a consumer.

Write to us first at hello@datalenk.com or by post: GO TO AGENCY, 9 rue Jean-Jacques Rousseau, 21000 Dijon, France. If you buy as a consumer and a disagreement remains after your written complaint to hello@datalenk.com, you can refer it free of charge to our consumer mediator: CM2C – Centre de la Médiation de la Consommation de Conciliateurs de Justice, 49 rue de Ponthieu, 75008 Paris, France – https://www.cm2c.net (procedure in French).

Any material change is announced to you by email at least 30 days in advance; if you disagree, you can cancel before it applies.

GO TO AGENCY (GTA): hello@datalenk.com.